Terms and Conditions
Last updated: June 17, 2025
Effective Date: June 17, 2025
Agreement to Terms
By using our services, you agree to these terms and conditions.
These Terms and Conditions constitute a legally binding agreement between you and Prudantrixgroup regarding your use of our financial planning services and website. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
Eligibility Requirements
To use our services, you must meet certain requirements:
- Be at least 18 years old and legally capable of entering into contracts
- Provide accurate and complete information during registration
- Comply with all applicable laws and regulations in South Africa
Permitted Use
You may use our services for the following purposes:
Authorized Activities
- Accessing financial planning tools and resources for personal use
- Consulting with our financial advisors for legitimate investment guidance
- Downloading materials provided specifically for your consultation
Prohibited Activities
The following activities are strictly prohibited:
- Sharing login credentials or allowing unauthorized access to your account
- Using our services for illegal activities or money laundering
- Attempting to breach our security systems or access restricted areas
- Copying, reproducing, or distributing our proprietary content without permission
- Providing false or misleading information about your financial situation
Intellectual Property Rights
Our content and services are protected by intellectual property laws.
All content, including financial tools, reports, and advice, remains the property of Prudantrixgroup
You may not reproduce, modify, or create derivative works from our proprietary materials
Service Disclaimers
Important limitations regarding our services:
No Warranty
Our services are provided "as is" without warranties of any kind. We do not guarantee investment results or financial outcomes. Past performance does not indicate future results.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law.
Prudantrixgroup shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.
Indemnification
You agree to protect us from certain claims and damages.
You agree to indemnify and hold harmless Prudantrixgroup from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
Payment Terms
Service Fees
Payment is required before service delivery. All fees are in South African Rand and include applicable VAT. Payment can be made via bank transfer, credit card, or other approved methods.
Refund Policy
Refunds are available within 30 days of service delivery if you are not satisfied with your financial plan. Refund requests must be submitted in writing with specific reasons for dissatisfaction.
Termination
Either party may terminate this agreement under certain circumstances:
- a) Breach of these terms and conditions
- b) Failure to pay required fees
- c) Misuse of our services or platform
Governing Law
These terms are governed by South African law.
Any disputes arising from these terms or our services will be resolved under South African law and within the jurisdiction of South African courts. Both parties consent to the exclusive jurisdiction of the courts in Cape Town, South Africa.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these terms. We comply with applicable South African data protection laws.
Miscellaneous Provisions
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These terms constitute the entire agreement between you and Prudantrixgroup regarding our services and supersede all prior agreements.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision of these terms.
Contact Information
For questions about these terms, please contact us:
Company:: Prudantrixgroup
Address:: 2 Eendrag St, Bellville Lot 6, Cape Town, 7530, South Africa
Email::info@prudantrixgroup.com
Phone:: +27219451406
By using our services, you acknowledge that you have read and agree to these terms and conditions.